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zanele S

1 reviews | Active since Nov 2022

06 Jan 2026, 14:25

Quick to debit

I am Zanele Arleta Songo. Id no: *** Cell. ***

I took a policy for a will months ago from Lebo. He was too quick to sign the will, I got no copy of my policy, I dont even know who the beneficiary is and heade me sign an empty copy with an ideal that he will fill in the important parts. This makes me uncomfortable as I did not receive any copy or communication thereof and have been begging for months. I came to a conclusion to get my policy cancelled.

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Replies (1)
Capital Legacy
Capital Legacy's reply06 Jan 2026, 15:03
Official
Hi Zanele,

Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.

A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.

Nicole Marais
Senior Team Leader