SK
Sharon K
1 reviews | Active since Feb 2022
02 Feb 2022, 13:27
Professional Service Rendered - Telephonically and via Email
Nicole Marais handled my telephone call in a professional and efficient manner. Her service was impeccable, she answered all my questions and explained everything in detail. Within a half an hour after our discussion was completed, she emailed all the relevant documentation that we had discussed.
She has also gone the extra mile to let me know that she will forward my query and once confirmation has been received.
I am happy and have peace of mind. Well done!!! Nicole, and Thank You :-)
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Replies (1)Capital Legacy's replyOfficial
09 Feb 2022, 12:53Hi there Sharon,
Thank you so much for your positive feedback, I will definitely share this with Nicole and the rest of the team.
Have a lovely afternoon!
Natasha Thysse
National Manager - Customer Care and Complaints
Thank you so much for your positive feedback, I will definitely share this with Nicole and the rest of the team.
Have a lovely afternoon!
Natasha Thysse
National Manager - Customer Care and Complaints
Capital Legacy's reply09 Feb 2022, 12:53
Official
Hi there Sharon,
Thank you so much for your positive feedback, I will definitely share this with Nicole and the rest of the team.
Have a lovely afternoon!
Natasha Thysse
National Manager - Customer Care and Complaints
Thank you so much for your positive feedback, I will definitely share this with Nicole and the rest of the team.
Have a lovely afternoon!
Natasha Thysse
National Manager - Customer Care and Complaints
