EN
Enette N
1 reviews | Active since Nov 2021
30 May 2022, 12:59
POOR SERVICE FROM CAPITAL LEGACY
i have been calling them since 9am to no avail . when i finally got to speak to someone she gave me a number to call on *** to no avail again when i tried calling her back Nomsa she end my calls and shes from the complaint team, i'm stating to wonder if i have made the right choice my choosing them, imagine if one is struggling to get through to them just to make amendments what hell will one face during claim stage. I'm so disappointed. i don't i ever want to make business with them ever again. can someone contact me !!!!!!!!!!!!!!!
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Capital Legacy's replyOfficial
30 May 2022, 14:44Hi there Enette,
Thank you so much for taking my call, as discussed I'll double check exactly who you got through to and ensure the process is confirmed and streamlined.
I'll also make sure that Percy sends your updated Will through shortly.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care and Complaints
Thank you so much for taking my call, as discussed I'll double check exactly who you got through to and ensure the process is confirmed and streamlined.
I'll also make sure that Percy sends your updated Will through shortly.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care and Complaints
Capital Legacy's reply30 May 2022, 14:44
Official
Hi there Enette,
Thank you so much for taking my call, as discussed I'll double check exactly who you got through to and ensure the process is confirmed and streamlined.
I'll also make sure that Percy sends your updated Will through shortly.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care and Complaints
Thank you so much for taking my call, as discussed I'll double check exactly who you got through to and ensure the process is confirmed and streamlined.
I'll also make sure that Percy sends your updated Will through shortly.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care and Complaints