JD
Jay D
1 reviews | Active since Sept 2022
12 Sept 2022, 09:40
Poor service
Absolutely poor service and no delivery in terms of service requests Will be canceling my policy today I have tolerated this poor service for more than a year
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Replies (1)
Capital Legacy's replyOfficial
13 Sept 2022, 17:02Good Afternoon Jay,
I am immensely sorry that your experience wasn't the best.
We will give you a call shortly to double check what went wrong and provide you with sufficient feedback as this is certainly not how we do things.
Have a lovely afternoon,
Natasha Thysse
National Manager - Customer Care and Complaints
I am immensely sorry that your experience wasn't the best.
We will give you a call shortly to double check what went wrong and provide you with sufficient feedback as this is certainly not how we do things.
Have a lovely afternoon,
Natasha Thysse
National Manager - Customer Care and Complaints
Capital Legacy's reply13 Sept 2022, 17:02
Official
Good Afternoon Jay,
I am immensely sorry that your experience wasn't the best.
We will give you a call shortly to double check what went wrong and provide you with sufficient feedback as this is certainly not how we do things.
Have a lovely afternoon,
Natasha Thysse
National Manager - Customer Care and Complaints
I am immensely sorry that your experience wasn't the best.
We will give you a call shortly to double check what went wrong and provide you with sufficient feedback as this is certainly not how we do things.
Have a lovely afternoon,
Natasha Thysse
National Manager - Customer Care and Complaints