KM
KEKETSO M
1 reviews | Active since Jun 2018
26 Jan 2023, 11:50
Poor Service
The organisation's has great products that could increase their market share significantly but the service is poor. I would like to give my family peace of mind when I'm gone but you failed consistently to provide proper service.
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Replies (1)
Capital Legacy's replyOfficial
26 Jan 2023, 13:41Good afternoon Keketso,
Thank you for bringing this to my attention, I am immensely sorry for the frustration caused as we continuously strive to better our clients' journey.
Jade from my team will be in contact with you shortly.
Should you need any further assistance at all, please do let me know.
Have a great afternoon!
Natasha Thysse
National Manager-Customer Care and Complaints
Thank you for bringing this to my attention, I am immensely sorry for the frustration caused as we continuously strive to better our clients' journey.
Jade from my team will be in contact with you shortly.
Should you need any further assistance at all, please do let me know.
Have a great afternoon!
Natasha Thysse
National Manager-Customer Care and Complaints
Capital Legacy's reply26 Jan 2023, 13:41
Official
Good afternoon Keketso,
Thank you for bringing this to my attention, I am immensely sorry for the frustration caused as we continuously strive to better our clients' journey.
Jade from my team will be in contact with you shortly.
Should you need any further assistance at all, please do let me know.
Have a great afternoon!
Natasha Thysse
National Manager-Customer Care and Complaints
Thank you for bringing this to my attention, I am immensely sorry for the frustration caused as we continuously strive to better our clients' journey.
Jade from my team will be in contact with you shortly.
Should you need any further assistance at all, please do let me know.
Have a great afternoon!
Natasha Thysse
National Manager-Customer Care and Complaints