PP
Palesa P
1 reviews | Active since Sept 2022
07 Jul 2023, 22:59
Poor customer service
Day light ******s. Had one policy with them only to find out they've been deducting for 2. Cancelled on Jan 2023 even signed their form. I've been talking to Patricia who promised that it will be cancelled and I will get my refund. She even asked for my payslips. Till to date no one has contacted me. Im so frustrated and I want my money.
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Replies (1)
Capital Legacy's replyOfficial
10 Jul 2023, 12:55Hi Palesa,
Thank you for reaching out and bringing this to our attention, please accept my apology for the frustration and inconvenience caused.
We will look into this and provide you with feedback by close of business today.
Have a lovely day!
Natasha Thysse
National Manager-Customer Care and Complaints
Thank you for reaching out and bringing this to our attention, please accept my apology for the frustration and inconvenience caused.
We will look into this and provide you with feedback by close of business today.
Have a lovely day!
Natasha Thysse
National Manager-Customer Care and Complaints
Capital Legacy's reply10 Jul 2023, 12:55
Official
Hi Palesa,
Thank you for reaching out and bringing this to our attention, please accept my apology for the frustration and inconvenience caused.
We will look into this and provide you with feedback by close of business today.
Have a lovely day!
Natasha Thysse
National Manager-Customer Care and Complaints
Thank you for reaching out and bringing this to our attention, please accept my apology for the frustration and inconvenience caused.
We will look into this and provide you with feedback by close of business today.
Have a lovely day!
Natasha Thysse
National Manager-Customer Care and Complaints