Policy problems

Justin Grobler - Customer Care Officer @ Capital Legacy

Out of the blue I started receiving SMS's as well as e-mails from Capital Legacy regarding a Life Insurance with them and my debit order not going off.

As we all are aware, there are way to many ****s out there so after doing proper research all over Google and Hello Peter, Justin's name kept on popping up.

Needless to say, I phoned the number given on the e-mail, silently praying that I speak to this Justin.

My prayers were heard and Justin was the one answering the phone.

Being more than a little concerned about this policy that I had no knowledge of you can just imagine that I was not one of the easiest people to work with.

Justin Grobler not only kept calm, listened and assisted with the most humanity, calmness and knowledge of their Company during my ranting but he also walked the extra mile in immediately assuring me that the matter will be handled as high priority.

Justin Grobler is truly better than the reviews I read to date about him and being a person who does not trust, I can assure people out there that this man can be trusted and that he really does more than what his job description dictates to assist people.

Thank you Justin for restoring a little bit of faith in mankind, you are super.

Keep it up.

Kind regards, Sunette Robinson