MM
Mtshali M
1 reviews | Active since Jul 2021
23 Jul 2021, 09:42
Policy cancelations
I have canceled my policy in March 2021,cancelation forms filled and emailed, my money for 2months was paid back,but still I have received my June payslip money still deducted, I've send email no reply,I tried to call capital legal no answer, I'm not happy at all, I still have all previous emails stating I'm canceling
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Replies (2)
Capital Legacy's replyOfficial
23 Jul 2021, 10:41Good Morning Maria,
Thank you for bringing this to my attention.
Please accept my apologies for the frustration caused, I can confirm that your policy was in fact cancelled in March, we will, however give you a call shortly to go through your concerns.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
Thank you for bringing this to my attention.
Please accept my apologies for the frustration caused, I can confirm that your policy was in fact cancelled in March, we will, however give you a call shortly to go through your concerns.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
Capital Legacy's reply23 Jul 2021, 10:41
Official
Good Morning Maria,
Thank you for bringing this to my attention.
Please accept my apologies for the frustration caused, I can confirm that your policy was in fact cancelled in March, we will, however give you a call shortly to go through your concerns.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
Thank you for bringing this to my attention.
Please accept my apologies for the frustration caused, I can confirm that your policy was in fact cancelled in March, we will, however give you a call shortly to go through your concerns.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
MM
Mtshali M's updateReviewer Update
23 Jul 2021, 11:44Thank you, I appreciate it
MM
Mtshali M's update23 Jul 2021, 11:44
Reviewer Update
Thank you, I appreciate it