AN
Andrew N
1 reviews | Active since Nov 2012
24 May 2024, 19:40
Please stay away!
They're very helpful in the beginning while you pay them until you need them. Our father passed away 2 weeks ago and not a single response from this useless company. Not only do we have to deal with a death, we have to stress over handling his estate another way.
Helpful (0)
Replies (3)0
Replies (3)
Capital Legacy's replyOfficial
27 May 2024, 07:28Hi there Andrew,
Thank you for bringing your concerns to our attention. I would like to assure you that this will be thoroughly investigated as this is certainly not how we conduct ourselves and we will be sure to provide you with sufficient feedback as soon as possible.
We take all complaints seriously and are committed to providing a fair and timely resolution.
We will be in contact with you.
Have a lovely day.
Lesego Mabaso
Senior Team Leader – Customer Care
Thank you for bringing your concerns to our attention. I would like to assure you that this will be thoroughly investigated as this is certainly not how we conduct ourselves and we will be sure to provide you with sufficient feedback as soon as possible.
We take all complaints seriously and are committed to providing a fair and timely resolution.
We will be in contact with you.
Have a lovely day.
Lesego Mabaso
Senior Team Leader – Customer Care
Capital Legacy's reply27 May 2024, 07:28
Official
Hi there Andrew,
Thank you for bringing your concerns to our attention. I would like to assure you that this will be thoroughly investigated as this is certainly not how we conduct ourselves and we will be sure to provide you with sufficient feedback as soon as possible.
We take all complaints seriously and are committed to providing a fair and timely resolution.
We will be in contact with you.
Have a lovely day.
Lesego Mabaso
Senior Team Leader – Customer Care
Thank you for bringing your concerns to our attention. I would like to assure you that this will be thoroughly investigated as this is certainly not how we conduct ourselves and we will be sure to provide you with sufficient feedback as soon as possible.
We take all complaints seriously and are committed to providing a fair and timely resolution.
We will be in contact with you.
Have a lovely day.
Lesego Mabaso
Senior Team Leader – Customer Care
AN
Andrew N's updateReviewer Update
07 Jun 2024, 14:44Managed to get hold of the right people (without them knowing who this review is linked to) and the service was extremely good. Seems to be that they just need to make it easier to contact the right people.
AN
Andrew N's update07 Jun 2024, 14:44
Reviewer Update
Managed to get hold of the right people (without them knowing who this review is linked to) and the service was extremely good. Seems to be that they just need to make it easier to contact the right people.
Capital Legacy's replyOfficial
30 Jul 2024, 11:32Good day Andrew,
Thank you for your feedback, should you need any further assistance, please do let us know.
Have a lovely day!
Thank you for your feedback, should you need any further assistance, please do let us know.
Have a lovely day!
Capital Legacy's reply30 Jul 2024, 11:32
Official
Good day Andrew,
Thank you for your feedback, should you need any further assistance, please do let us know.
Have a lovely day!
Thank you for your feedback, should you need any further assistance, please do let us know.
Have a lovely day!