DN
Dini N

1 reviews | Active since Jul 2011

11 Dec 2025, 21:35

Pathetic Service

Pathetic service, since January they could not assist my wife with a simple will she has been sent from pillar to post. Even the manager decided to ignore her emails and calls. I will never advise anyone to do business with them. Imagine 12 months asking for one thing and they always promise to attend to it but never.

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Replies (1)
Capital Legacy
Capital Legacy's reply12 Dec 2025, 11:45
Official
Hi Dini,

Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.

A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.

Lesego Mabaso
Senior Client Care Team Leader