nN
nadine N
1 reviews | Active since Jun 2016
08 Nov 2021, 09:54
Pathetic Service
I am a paying customer who has requested that someone should please contact me more than once via email, phone call and their live agent as I want to make changes to our Will.. They just don't come back to me?! How should I feel secure in the fact that they are the executors of our Wills one day. Shocking service!
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Replies (1)
Capital Legacy's replyOfficial
08 Nov 2021, 21:58Hi there Nadine,
Thank you for bringing this to my attention, I've taken a look and I haven't been able to locate a query from the email address provided.
I will, however ensure that we give you a call first thing in the morning so that we can investigate the matter thoroughly and provide you with sufficient feedback.
Have a lovely evening,
Natasha Thysse
National Manager - Customer Care and Complaints
Thank you for bringing this to my attention, I've taken a look and I haven't been able to locate a query from the email address provided.
I will, however ensure that we give you a call first thing in the morning so that we can investigate the matter thoroughly and provide you with sufficient feedback.
Have a lovely evening,
Natasha Thysse
National Manager - Customer Care and Complaints
Capital Legacy's reply08 Nov 2021, 21:58
Official
Hi there Nadine,
Thank you for bringing this to my attention, I've taken a look and I haven't been able to locate a query from the email address provided.
I will, however ensure that we give you a call first thing in the morning so that we can investigate the matter thoroughly and provide you with sufficient feedback.
Have a lovely evening,
Natasha Thysse
National Manager - Customer Care and Complaints
Thank you for bringing this to my attention, I've taken a look and I haven't been able to locate a query from the email address provided.
I will, however ensure that we give you a call first thing in the morning so that we can investigate the matter thoroughly and provide you with sufficient feedback.
Have a lovely evening,
Natasha Thysse
National Manager - Customer Care and Complaints