Pathetic retentions and service

We were emigrating when we started discussions with Capital about cancelling our policies. This was a month before our flight.

They told us that we can keep our wills with them and make it a worldwide will. We have maybe received communication from them twice. We are literally wanting to keep business with them, but they are pathetic in responding, keeping to commitments or assisting

If this is how they treat you when you are alive, imagine how they will treat your family when they need them.