BC
Betsie C
1 reviews | Active since Oct 2023
30 Oct 2023, 09:13
Not looking after clients
We have joined Capital Legacy in 2016 and never missed a premium. They have more than doubled this year from R480 to R860pm. We feel that Capital Legacy is not looking after their clients! We have tried to get a lotion but they are not willing to assit!
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Replies (1)
Capital Legacy's replyOfficial
30 Oct 2023, 13:22Hi Betsie,
Thank you so much for bringing this to my attention, I am immensely sorry for the frustration caused, we will be sure to give you a call shortly to address and resolve your concerns.
Have a lovely afternoon,
Lesego Mabaso
Senior Team Leader - Customer Care
Thank you so much for bringing this to my attention, I am immensely sorry for the frustration caused, we will be sure to give you a call shortly to address and resolve your concerns.
Have a lovely afternoon,
Lesego Mabaso
Senior Team Leader - Customer Care
Capital Legacy's reply30 Oct 2023, 13:22
Official
Hi Betsie,
Thank you so much for bringing this to my attention, I am immensely sorry for the frustration caused, we will be sure to give you a call shortly to address and resolve your concerns.
Have a lovely afternoon,
Lesego Mabaso
Senior Team Leader - Customer Care
Thank you so much for bringing this to my attention, I am immensely sorry for the frustration caused, we will be sure to give you a call shortly to address and resolve your concerns.
Have a lovely afternoon,
Lesego Mabaso
Senior Team Leader - Customer Care