HL
Hanisha L
1 reviews | Active since Jan 2012
04 Jan 2026, 08:47
Not a "free" will
This company aids you with a will only to catch you into taking out a policy with them. Both my husband and I are unemployed and the agent Brandon Leahy is aware of this yet he instructed the payment to go off our accounts despite my giving them the express instruction to NOT go ahead with the payments as we discussed. It has been three months and this company refuses to listen to our requests and we have to incur the cost to reverse these payments for the last three months. Abosolutly a money-making scheme with terrible customer service. Do no fall for their "free will" offer.
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Replies (1)Capital Legacy's replyOfficial
05 Jan 2026, 08:24Hi Hanisha,
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Nicole Marais
Senior Team Leader
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Nicole Marais
Senior Team Leader
Capital Legacy's reply05 Jan 2026, 08:24
Official
Hi Hanisha,
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Nicole Marais
Senior Team Leader
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Nicole Marais
Senior Team Leader
