No response on inquiry 8 days later

Item: Capital Legacy
Rating: 1
Author: Landa M

I received my annual increase notification 8 days ago. I wrote to them asking for assistance with changing one of the provisions of my Will. To date I have received no response on email. What happens if I were to die? Is this the same glacial nonchalant approach they will take?

Helpful (0)

Replies (2)

Capital Legacy's replyOfficial

01 Dec 2020, 15:27

Hi there Landa,

Thank you for bringing this to my attention please accept my sincerest apologies for the delay.

I will be giving you a call within the next few minutes.

Natasha Thysse
National Manager - Customer Care

Capital Legacy's reply01 Dec 2020, 15:27

Official

Landa M's updateReviewer Update

01 Dec 2020, 15:33

Hi Natasha. I am unable to receive calls at the moment.

Can my emails be attended to please?

Thanks

Landa M's update01 Dec 2020, 15:33

Reviewer Update

Hi Natasha. I am unable to receive calls at the moment.

Can my emails be attended to please?

Thanks