PM
Patience M
1 reviews | Active since Nov 2011
30 Aug 2022, 12:47
No Reponse and poor communication from Capital Legacy
I emailed capital legacy stating that I would like to update my will, and they didn't respond, I called them a few days later and told them I want to update my will, they told me to leave my details and they'll arrange for someone to call me back, that was more than a week ago and I still have not received any feedback.
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Capital Legacy's replyOfficial
30 Aug 2022, 15:13Hi Patience,
Thank you for bringing this to my attention.
Please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
Percy from my team will also be in contact with you shortly.
Should you need any further assistance at all, please do let me know.
Have a lovely afternoon,
Thank you for bringing this to my attention.
Please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
Percy from my team will also be in contact with you shortly.
Should you need any further assistance at all, please do let me know.
Have a lovely afternoon,
Capital Legacy's reply30 Aug 2022, 15:13
Official
Hi Patience,
Thank you for bringing this to my attention.
Please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
Percy from my team will also be in contact with you shortly.
Should you need any further assistance at all, please do let me know.
Have a lovely afternoon,
Thank you for bringing this to my attention.
Please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
Percy from my team will also be in contact with you shortly.
Should you need any further assistance at all, please do let me know.
Have a lovely afternoon,