***** is rising in our country.I never joined anything with them but when I check my payslip they are deducting R571.I then went to their office in Bryston to enquire and they told me that it will take time to be refunded.PLEASE ASSIST

Hi Thabiso,

Thank you for getting in touch with us.

As explained during your meeting in our offices, the policy was not signed up by a Capital Legacy Employee and we are following the necessary legal steps against the responsible party/entity to ensure they are not able to do this in future.
 
Due to this not being a direct debit order, we request that the deductions are terminated via the back end.
 

However, as promised your refund has been loaded and sent through for payment.

I am immensely sorry for the frustration this has caused you, although I can assure you that we do not, under any circumstances condone business being done this way. 

Should you need any further assistance, please do let me know.

Natasha  Thysse 
National Manager-Customer Care and Complaints