Incomplete wills and ********* behaviour

My mother passed in 2017 and to date I have not heard from this company. I have had to report my late mothers estate on my own, take matters into my own hands while the "consultant" that assisted my mother with her will before her death ( that was incomplete) conveniently enjoyed a share in one of her Liberty policies (pay outs) whilst altering the lease agreement to my mothers property, ensured the account number was changed thus actively avoiding levy payments for two years therefore placing ME in debt once I was in the position to report the estate to the master.