AE
Amanda E
1 reviews | Active since Feb 2018
08 Jan 2025, 22:41
Incompetency
I tried almost 4 months now to sort out me and my husbands Capital Legacy. They cant seem to get my phone recordings which we had an discussion. To top all they just want to reinstate and we are going to have a waiting petiod. This was supposed to give me and my husband peace of mind butvwe we were wring. We are clients all tjese years we were on a golden plan now we heard otherwise. I need this sorted ASAP should something happened? ***
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Capital Legacy's replyOfficial
09 Jan 2025, 08:09Hi Amanda,
Thank you for reaching out and sharing your concerns. We deeply regret the challenges you have faced over the past four months in trying to resolve this matter. Please accept our sincerest apologies for the inconvenience and frustration this has caused.
One of our team members will be in touch with you on the contact number you provided, and ensure that this is addressed as a matter of urgency.
Thank you for your patience, and we truly appreciate the trust you have placed in us over the years. Rest assured, we will do everything possible to resolve this to your satisfaction.
Regards,
Lesego Mabaso
Senior Team Leader
Thank you for reaching out and sharing your concerns. We deeply regret the challenges you have faced over the past four months in trying to resolve this matter. Please accept our sincerest apologies for the inconvenience and frustration this has caused.
One of our team members will be in touch with you on the contact number you provided, and ensure that this is addressed as a matter of urgency.
Thank you for your patience, and we truly appreciate the trust you have placed in us over the years. Rest assured, we will do everything possible to resolve this to your satisfaction.
Regards,
Lesego Mabaso
Senior Team Leader
Capital Legacy's reply09 Jan 2025, 08:09
Official
Hi Amanda,
Thank you for reaching out and sharing your concerns. We deeply regret the challenges you have faced over the past four months in trying to resolve this matter. Please accept our sincerest apologies for the inconvenience and frustration this has caused.
One of our team members will be in touch with you on the contact number you provided, and ensure that this is addressed as a matter of urgency.
Thank you for your patience, and we truly appreciate the trust you have placed in us over the years. Rest assured, we will do everything possible to resolve this to your satisfaction.
Regards,
Lesego Mabaso
Senior Team Leader
Thank you for reaching out and sharing your concerns. We deeply regret the challenges you have faced over the past four months in trying to resolve this matter. Please accept our sincerest apologies for the inconvenience and frustration this has caused.
One of our team members will be in touch with you on the contact number you provided, and ensure that this is addressed as a matter of urgency.
Thank you for your patience, and we truly appreciate the trust you have placed in us over the years. Rest assured, we will do everything possible to resolve this to your satisfaction.
Regards,
Lesego Mabaso
Senior Team Leader