Incompetence continued.

Good morning.

I am forced once again to write a negative review about the terrible service I am still receiving from Capital Legacy.

After months of trying to resolve my father's estate, I am back to square one AGAIN!

Empty promises made by Capital Legacy, that the estate would have been resolved 2 weeks ago, I am faced again by lies, and the reminder that they have sooooo many meetings to attend to and that, oh you have to be patient. How must I be patient if you can't even meet one simple last deadline?

I have had it with the *********** behavior of your staff.

I was promised two weeks ago that the estate would be finalised, just to find out that oh, my banking details could not be retrieved off the system. If I hadn't follow up, I still would be waiting for the ghosting reply of your staff.

Seriously, you should reconsider the type of staff that you employ.

Making their job loads the customers problem.

Voice notes will be gladly shared, basically telling my to be patient, not even apologising for their *********** behaviour.

Settle the estate, do your jobs. I am fed up dealing with you.