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Phathu M

1 reviews | Active since Jan 2022

03 Oct 2023, 11:49

Immaculate customer service, Ms. Luturcia van Wyk

The peace of mind you experience as a customer when you are dealing with a company representative who is conscientious, diligent, responsive, keeps you updated and honours their word.

This encapsulates the character and work-ethic of Ms. Luturcia van Wyk. I had an issue with an incorrect debit order amount which was turning into a nightmare, and was impressed by how Luturcia handled the entire affair both internally, aligning with respective colleagues Capital Legacy, and coming back to update me at each moment.

It gives me such pleasure to write this review and earnestly hope that you will get the recognition you so very well deserve for flying the Capital Legacy flag on high. Thank you so much, Luturcia!

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Replies (1)
Capital Legacy
Capital Legacy's reply03 Oct 2023, 13:11
Official
Hi Phathu,

Thank you so much for the amazing feedback! We truly appreciate it. I'll be sharing this with Luturcia and the rest of the team. 
  
Have a lovely afternoon! 
 
Lesego Mabaso
Senior Team Leader - Customer care