RP
Rodney P
1 reviews | Active since Jun 2019
07 Jan 2025, 20:23
I would like to write a review about Capital Legacy Specifically About Zukiswa Bridgette Ntinga, I was ****ed and the Unprofessional Conduct Of Capital Legacy as I never signed up for a Policy yet I have been debited R310 on my persal nr
I would like to write a review about Capital Legacy Specifically About Zukiswa Bridgette Ntinga, I was ****ed and the Unprofessional Conduct Of Capital Legacy as I never signed up for a Policy yet I have been debited R310 on my persal nr.,I called in 2 days ago from this message and Zukiswa answered the call with much patience and understanding she took into account all my concerns and even though I had shown her via my verbal tone I'm upset she managed to still remain professional objectively helping me and bringing resolution again thank you for your help Zukiswa and I hope my refund will be speedily deposited 🙌
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Capital Legacy's replyOfficial
08 Jan 2025, 07:07Hi Rodney,
Thank you for taking the time to share your experience with us. We sincerely regret any inconvenience caused. Please accept our deepest apologies for this oversight and any unprofessional conduct you may have encountered.
We are pleased to hear about your positive interaction with Zukiswa Bridgette Ntinga. Her patience, professionalism, and dedication to resolving your concerns reflect the values we strive for at Capital Legacy.
Thank you for giving us the opportunity to address this matter, and we appreciate your understanding as we work to resolve it fully.
Kind Regards
Lesego Mabaso
Senior Team Leader
Thank you for taking the time to share your experience with us. We sincerely regret any inconvenience caused. Please accept our deepest apologies for this oversight and any unprofessional conduct you may have encountered.
We are pleased to hear about your positive interaction with Zukiswa Bridgette Ntinga. Her patience, professionalism, and dedication to resolving your concerns reflect the values we strive for at Capital Legacy.
Thank you for giving us the opportunity to address this matter, and we appreciate your understanding as we work to resolve it fully.
Kind Regards
Lesego Mabaso
Senior Team Leader
Capital Legacy's reply08 Jan 2025, 07:07
Official
Hi Rodney,
Thank you for taking the time to share your experience with us. We sincerely regret any inconvenience caused. Please accept our deepest apologies for this oversight and any unprofessional conduct you may have encountered.
We are pleased to hear about your positive interaction with Zukiswa Bridgette Ntinga. Her patience, professionalism, and dedication to resolving your concerns reflect the values we strive for at Capital Legacy.
Thank you for giving us the opportunity to address this matter, and we appreciate your understanding as we work to resolve it fully.
Kind Regards
Lesego Mabaso
Senior Team Leader
Thank you for taking the time to share your experience with us. We sincerely regret any inconvenience caused. Please accept our deepest apologies for this oversight and any unprofessional conduct you may have encountered.
We are pleased to hear about your positive interaction with Zukiswa Bridgette Ntinga. Her patience, professionalism, and dedication to resolving your concerns reflect the values we strive for at Capital Legacy.
Thank you for giving us the opportunity to address this matter, and we appreciate your understanding as we work to resolve it fully.
Kind Regards
Lesego Mabaso
Senior Team Leader