MS
Mathilda S

1 reviews | Active since Oct 2020

05 Aug 2022, 11:13

I would like to write a review about Capital Legacy

I would like to write a review about Capital Legacy. The person I would like to thank is Justin Grobler. This man was amazing in assisting me with an account problem that caused me sleepless nights. He is truly a huge asset to Capital Legacy and I will honestly recommend anyone to rather deal with Justin. He is patient, very professional, with a soothing kind voice and telephonic mannerism. He went far beyond than what I would ever have expected in handling my query. I was totally amazed and pleasantly surprised by his actions and willingness to assis me and giving me the best advice to suit my situation. I've never encountered such a well mannered and experienced customer service experience ever from anyone anywhere else. I'm very glad Capital Legacy appointed Justin to assist me. Please may his superiors take note of this young man's above excellent service to his clients. Justin I hope you get a big raise or bonus the end of the year, you definitely deserve it.👍🏻🌹

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Replies (1)
Capital Legacy
Capital Legacy's reply05 Aug 2022, 11:55
Official
Hi there  Mathilda,

WOW!! thank you so much for the awesome feedback we truly appreciate it. I'll definitely be sharing this with Justin and the rest of the team. 

Have an awesome weekend!

 Natasha  Thysse 
 National Manager-Customer Care and Complaints