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Phumzile M
1 reviews | Active since Oct 2025
21 Oct 2025, 17:24
I want my refund and cancellation done
I’m so disappointed and ****ed I have cancelled a policy with Capital Legacy and Empower FS June 2025 but surprisingly they are still taking money from from my account until to date,I have to be always calling month to month for them to refund me and cancel the policy on my Persal account 😡😡😡I’m starting to regard them as ****mers since they are taking money ********
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Capital Legacy's replyOfficial
22 Oct 2025, 07:48Hi Phumzile,
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Lesego Mabaso
Senior Client Care Team Leader
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Lesego Mabaso
Senior Client Care Team Leader
Capital Legacy's reply22 Oct 2025, 07:48
Official
Hi Phumzile,
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Lesego Mabaso
Senior Client Care Team Leader
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Lesego Mabaso
Senior Client Care Team Leader