I WANT MY REFUND!

Item: Capital Legacy
Rating: 1
Author: User C

This is my third complaint on the same issue that is not resolved.

I was waiting on the vehicle registration papers for more than 11 months on a car bought from your office. The papers are not available and now that I requested my refund, I am completely ignored by your company. I have called and sent emails which falls on deaf ears. How is it possible that you do not have the papers and now wish to ignore my refund request?? I sent through all invoices more than a month ago, was told that I will receive my refund by Shaun Stewien and since then, I have been ignored.

I want this to be resolved as soon as possible!

Helpful (0)

Replies (1)

Capital Legacy's replyOfficial

08 Nov 2023, 15:15

Good afternoon,

Thank you so much for bringing this to my attention, I am immensely sorry for the frustration caused.

Please rest assured that we will investigate the matter and we will be sure to provide you with sufficient feedback as soon as possible.

Should you need any further assistance at all, please do let me know.

Have a lovely afternoon!

Lesego Mabaso
Senior Team Leader - Customer care

Capital Legacy's reply08 Nov 2023, 15:15

Official