I want my money back

As per my previous complaint which was not resolved... It has now been 10 months since I bought a vehicle from your office to which we will not be getting the paperwork of the vehicle. The license has now expired and I have submitted my proof to get my money refunded as the vehicle is of no use to me without a valid license and paperwork. I am awaiting on my refund to which Capital Legacy is avoiding me, they refuse to respond via email or taking my calls. The senior estate practitioner is still conveniently either on leave or in meetings.

I want my money back as soon as possible as I refuse to be ****med.

If this does not get resolved as soon as possible, I will proceed with laying a complaint with the relevant ombudsman within the next few days and taking legal action.