AS
Amoree S
1 reviews | Active since Jun 2021
03 Nov 2025, 10:54
I have asked them to...
I have asked them to deduct my husbands policy from my account but they don't so it and the communication is so bad, I don't even know that our policies are still active.
Helpful (0)
Replies (3)0
Replies (3)
Capital Legacy's replyOfficial
03 Nov 2025, 13:35Hi Amoree,
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Lesego Mabaso
Senior Client Care Team Leader
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Lesego Mabaso
Senior Client Care Team Leader
Capital Legacy's reply03 Nov 2025, 13:35
Official
Hi Amoree,
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Lesego Mabaso
Senior Client Care Team Leader
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Lesego Mabaso
Senior Client Care Team Leader
AS
Amoree S's updateReviewer Update
05 Nov 2025, 14:32I am very happy with the way my complaint was handled. It was timely and efficiently resolved by Angelique in a friendly yet professional manner.
AS
Amoree S's update05 Nov 2025, 14:32
Reviewer Update
I am very happy with the way my complaint was handled. It was timely and efficiently resolved by Angelique in a friendly yet professional manner.
Capital Legacy's replyOfficial
15 Dec 2025, 08:41Hi Amoree,
Thank you for the feedback!
Thank you for the feedback!
Capital Legacy's reply15 Dec 2025, 08:41
Official
Hi Amoree,
Thank you for the feedback!
Thank you for the feedback!