GH
Gary H

1 reviews | Active since Jul 2021

04 Jun 2024, 12:58

I Have a friend who is incapacitated, who is trying to trace his moms Late estates Last will, we delt with a guy by the name of Brandon. It has been 3 weeks, not a word from him. He ignores phone calls

I Have a friend who is incapacitated, who is trying to trace his moms Late estates Last will, we delt with a guy by the name of Brandon. It has been 3 weeks, not a word from him. He ignores phone calls

0
Replies (3)
Capital Legacy
Capital Legacy's reply05 Jun 2024, 07:40
Official
Hi there Gary,

Thank you for bringing your concerns to our attention. I would like to assure you that this will be thoroughly investigated as this is certainly not how we conduct ourselves and we will be sure to provide you with sufficient feedback as soon as possible. 
 
We take all complaints seriously and are committed to providing a fair and timely resolution. 

We will be in contact with you.

Have a lovely day.

Lesego Mabaso
Senior Team Leader – Customer Care 

 
GH
Gary H's update05 Jun 2024, 11:03
Reviewer Update
Hi Lesego,

Bianca has contacted me, we have a AGM meeting tommorow 08h00 sharp, regarding your responce time, we await your responce time.
Capital Legacy
Capital Legacy's reply05 Jun 2024, 13:03
Official
Hi there Gary,

I trust you are well.

Thank you, Bianca has notified the Estates department.

Have a lovely day,

Lesego Mabaso
Senior Team Leader – Customer Care