SvdB
Stephanie van den Berg
1 reviews | Active since Sept 2019
13 Apr 2023, 10:38
Horrible utterly disgusting service
It has been months now since I entered in a claim and no feedback. I have to send mail after mail asking for update but no reply at all.
Yet every month they take my money. This leaves me to wonder should I ever pass on would my family be left to struggel like this while dealing with there loss. It's truly sad to say the least
Helpful (0)
Replies (2)0
Replies (2)
Capital Legacy's replyOfficial
13 Apr 2023, 12:52Hi Stephanie,
Thank you so much for reaching out, we will be sure to give you a call shortly to address and resolve your concerns.
Have a lovely afternoon,
Natasha Thysse
National Manager-Customer Care and Complaints
Thank you so much for reaching out, we will be sure to give you a call shortly to address and resolve your concerns.
Have a lovely afternoon,
Natasha Thysse
National Manager-Customer Care and Complaints
Capital Legacy's reply13 Apr 2023, 12:52
Official
Hi Stephanie,
Thank you so much for reaching out, we will be sure to give you a call shortly to address and resolve your concerns.
Have a lovely afternoon,
Natasha Thysse
National Manager-Customer Care and Complaints
Thank you so much for reaching out, we will be sure to give you a call shortly to address and resolve your concerns.
Have a lovely afternoon,
Natasha Thysse
National Manager-Customer Care and Complaints
Capital Legacy's replyOfficial
14 Apr 2023, 15:54Hi Stephanie,
Will speak to the said consultant and revert back to you on Monday.
Thank you.
Will speak to the said consultant and revert back to you on Monday.
Thank you.
Capital Legacy's reply14 Apr 2023, 15:54
Official
Hi Stephanie,
Will speak to the said consultant and revert back to you on Monday.
Thank you.
Will speak to the said consultant and revert back to you on Monday.
Thank you.