PS
Philip S
1 reviews | Active since May 2021
05 Sept 2025, 17:10
Horrible! Awful! Do not join them!!!
Horrible!!! ****pyest client service ever!!! Keep on making empty promises! I get delayed feedback on my email to them and even longer for feedback from the appropriate deparment! Last time l waited 30 days just to get some action on my request, and now, it is coming to the same unacceptable turnaround time for my request!
Awful service. I do NOT reccomend them to do your business with them!! Just image should someone pass on, how timely they will take to action the will...
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Capital Legacy's replyOfficial
08 Sept 2025, 05:44Hi Philip,
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Lesego Mabaso
Senior Client Care Team Leader
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Lesego Mabaso
Senior Client Care Team Leader
Capital Legacy's reply08 Sept 2025, 05:44
Official
Hi Philip,
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Lesego Mabaso
Senior Client Care Team Leader
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Lesego Mabaso
Senior Client Care Team Leader