LN
Leandra N
1 reviews | Active since May 2015
14 Sept 2021, 09:56
Helpful and professional staff
I had the pleasure of speaking to Justin, having been going through some financial difficulties, I had to call them to ask them to stop my premium until I am back on my feet, there were no qustions asked they gave me a two month waiver off my premium for being a long standing client. Normally when you call into a company they hound you to convince you to stay on board not understading that sometimes people just can't. thank you for not making the call more awkward than it already was for me. Great job.
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Replies (1)Capital Legacy's replyOfficial
16 Sept 2021, 12:55Hi there Leandra,
Thank you so much for the positive feedback! I will definitely be sharing this with Justin and the rest of the team.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
Thank you so much for the positive feedback! I will definitely be sharing this with Justin and the rest of the team.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
Capital Legacy's reply16 Sept 2021, 12:55
Official
Hi there Leandra,
Thank you so much for the positive feedback! I will definitely be sharing this with Justin and the rest of the team.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
Thank you so much for the positive feedback! I will definitely be sharing this with Justin and the rest of the team.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
