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Nelisiwe N

1 reviews | Active since Feb 2021

09 Sept 2024, 10:11

***** from CAPITA LEGACY

It is with great disappointment that I have a debit from this company that I know nothing about. I have tried contacting them by phone and by email. One of my colleagues gave me the number that I can whatsapp, the guy saved as Cuan Gous Batista rudly responded that he can't help me because the person that opened a life cover for me is not working under him. I asked if he can give me the contacts of the person that can assist he never gave me. I then wrote an email to *** she responded asking for my contact that I had included in my email when I wrote. Till this date, no one is willing to assist. They are debiting from my Persal which is difficult to reverse or stop.

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Replies (1)
Capital Legacy
Capital Legacy's reply09 Sept 2024, 13:04
Official
Good day Nelisiwe, 

Thank you for bringing your concerns to our attention, please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible. 

We will be in contact with you. 

Have a lovely day! 

Lesego Mabaso 
Senior Team Leader – Customer Care