iC
iNA C

1 reviews | Active since Nov 2018

27 Nov 2018, 09:08

FROM BAD SERVICE TO GOOD SERVICE

I have complained last week with regard to the bad service (or lack thereof) received form one of Capital Legacy's staff members. On the same day that I posted my complaint, Capital Legacy called and followed up and their apology was accepted. Mr Jean van Wyk called and was prepared to make an appointment but we could solve the issues telephonically. Thank you Mr Van Wyk and Natasha who again called yesterday to find out if everything is in order. Thumbs up.

0
Replies (1)
Capital Legacy
Capital Legacy's reply27 Nov 2018, 09:32
Official
Thank you Ina!
We appreciate that you gave us the 2nd chance and prove to you that we place a extremely high premium on client service.

All the best and be assured of our best intentions and service at all times.
Have a great day

Pieter