False advertising and useless customer service.

They use independent consultants that are only interested in their commission. As soon as they underwrite you they forget about you and your will. They are willing to take your money, and they do, but with no follow-up on any emails, you send them.

I will not be referring anyone to Capital Legacy. Their customer service is next to nothing. I have lost all my confidence in them. I'm terrified of thinking about what will happen after my death. Will they show just as much interest in my wife that is left behind? The videos and promises you make to attract people are false. I cannot rest assured that you'll take care of my family after I have passed away.