MF
Melissa F
1 reviews | Active since Sept 2017
05 Jan 2026, 10:25
Failure to Cancel Policy
Please note, that canceling a policy with them is by now means easy.
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Replies (1)
Capital Legacy's replyOfficial
05 Jan 2026, 14:27Hi Melissa,
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Nicole Marais
Senior Team Leader
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Nicole Marais
Senior Team Leader
Capital Legacy's reply05 Jan 2026, 14:27
Official
Hi Melissa,
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Nicole Marais
Senior Team Leader
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Nicole Marais
Senior Team Leader