JJ
Jazz J
1 reviews | Active since Jul 2025
26 Jul 2025, 05:52
******
I have never spoken with cap legacy but you decided to debit my bank account , i wonder how many people like me, ****** . if this persists i will escalate this matter
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Replies (3)0
Replies (3)
Capital Legacy's replyOfficial
28 Jul 2025, 12:39Hi Jazz,
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Lesego Mabaso
Senior Client Care Team Leader
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Lesego Mabaso
Senior Client Care Team Leader
Capital Legacy's reply28 Jul 2025, 12:39
Official
Hi Jazz,
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Lesego Mabaso
Senior Client Care Team Leader
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Lesego Mabaso
Senior Client Care Team Leader
Capital Legacy's replyOfficial
29 Jul 2025, 11:55Hi Jazz,
Kindly assist with your correct contact details, for our team to reach you, as the number provided is linked to another individual who has confirmed that they are not aware of the matter.
Lesego Mabaso
Senior Client Care Team Leader
Kindly assist with your correct contact details, for our team to reach you, as the number provided is linked to another individual who has confirmed that they are not aware of the matter.
Lesego Mabaso
Senior Client Care Team Leader
Capital Legacy's reply29 Jul 2025, 11:55
Official
Hi Jazz,
Kindly assist with your correct contact details, for our team to reach you, as the number provided is linked to another individual who has confirmed that they are not aware of the matter.
Lesego Mabaso
Senior Client Care Team Leader
Kindly assist with your correct contact details, for our team to reach you, as the number provided is linked to another individual who has confirmed that they are not aware of the matter.
Lesego Mabaso
Senior Client Care Team Leader
Capital Legacy's replyOfficial
31 Jul 2025, 12:50Good afternoon,
We have made several attempts to reach you using the contact details you provided. Unfortunately, these efforts have been unsuccessful. Please see a summary of the actions taken below:
As we have been unable to establish contact, we will be closing this query for the time being.
Should you wish to resume the process, you are welcome to contact us directly at ***. Alternatively, you may reply to this message with the correct contact information, and we will gladly reopen the query.
Thank you,
Natasha Thysse
National Manager and Executive
We have made several attempts to reach you using the contact details you provided. Unfortunately, these efforts have been unsuccessful. Please see a summary of the actions taken below:
- Attempted to call the provided phone number, which connects to an unrelated individual
- Searched our system using the provided email address and contact number, but no matching profile was found
- Sent three separate emails, none of which have received a response
As we have been unable to establish contact, we will be closing this query for the time being.
Should you wish to resume the process, you are welcome to contact us directly at ***. Alternatively, you may reply to this message with the correct contact information, and we will gladly reopen the query.
Thank you,
Natasha Thysse
National Manager and Executive
Capital Legacy's reply31 Jul 2025, 12:50
Official
Good afternoon,
We have made several attempts to reach you using the contact details you provided. Unfortunately, these efforts have been unsuccessful. Please see a summary of the actions taken below:
As we have been unable to establish contact, we will be closing this query for the time being.
Should you wish to resume the process, you are welcome to contact us directly at ***. Alternatively, you may reply to this message with the correct contact information, and we will gladly reopen the query.
Thank you,
Natasha Thysse
National Manager and Executive
We have made several attempts to reach you using the contact details you provided. Unfortunately, these efforts have been unsuccessful. Please see a summary of the actions taken below:
- Attempted to call the provided phone number, which connects to an unrelated individual
- Searched our system using the provided email address and contact number, but no matching profile was found
- Sent three separate emails, none of which have received a response
As we have been unable to establish contact, we will be closing this query for the time being.
Should you wish to resume the process, you are welcome to contact us directly at ***. Alternatively, you may reply to this message with the correct contact information, and we will gladly reopen the query.
Thank you,
Natasha Thysse
National Manager and Executive