Excellent Service and Quick Resolution!

I recently received an automated arrears notice for my Legacy Protection Plan™ policy, even though I had settled the outstanding balance earlier this month.

I reached out to customer service (Likho/the team) to confirm receipt of the payment. I was incredibly impressed with the prompt, courteous, and transparent response.

The representative immediately confirmed that the payment was received and that my policy was fully up to date. They took the time to apologise for the system glitch that generated the automated letter and assured me I could disregard it.

This level of proactive communication and genuine apology turns a minor inconvenience into a non-issue. It confirms that they genuinely care about safeguarding my legacy and ensuring uninterrupted protection. Fantastic service—highly recommend!