MT
Mimette T
1 reviews | Active since Feb 2020
06 Feb 2020, 09:19
Excellent customer service!
I changed banks and had to update banking details. Due to issues on Capital Legacy side they couldn't update their system in time for debit order run. Due to the issue on their side they waved my premium for February. I don't know of any other company that will be so generous and take responsibility for a problem on their side. Happy to be a client!
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Capital Legacy's replyOfficial
06 Feb 2020, 12:56Hi there Mimette,
Thank you so much for the amazing feedback! I'll definitely share this with the entire team.
Should you need any further assistance at all, please do let us know.
Have a lovely afternoon!
Natasha Thysse
Manager - Customer Care
Thank you so much for the amazing feedback! I'll definitely share this with the entire team.
Should you need any further assistance at all, please do let us know.
Have a lovely afternoon!
Natasha Thysse
Manager - Customer Care
Capital Legacy's reply06 Feb 2020, 12:56
Official
Hi there Mimette,
Thank you so much for the amazing feedback! I'll definitely share this with the entire team.
Should you need any further assistance at all, please do let us know.
Have a lovely afternoon!
Natasha Thysse
Manager - Customer Care
Thank you so much for the amazing feedback! I'll definitely share this with the entire team.
Should you need any further assistance at all, please do let us know.
Have a lovely afternoon!
Natasha Thysse
Manager - Customer Care