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yolanda.carelsen yolanda.carelsen
1 reviews | Active since Jun 2017
12 Jul 2022, 11:13
Dummy company only collect policy premiums.
They are not taking you serious in such an important matter.
emails never gets responded to, questions never answered.
i have been trying since March to change my will.
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Replies (1)
Capital Legacy's replyOfficial
14 Jul 2022, 13:48Good Afternoon Yolanda,
Thank you so much for bringing this to my attention. I am immensely sorry for the frustration caused as this is certainly not how we do things.
Tiffany will give you a call shortly to confirm what went wrong and have your amendments sorted for you.
Have a lovely day,
Natasha Thysse
National Manager-Customer Care and Complaints
Thank you so much for bringing this to my attention. I am immensely sorry for the frustration caused as this is certainly not how we do things.
Tiffany will give you a call shortly to confirm what went wrong and have your amendments sorted for you.
Have a lovely day,
Natasha Thysse
National Manager-Customer Care and Complaints
Capital Legacy's reply14 Jul 2022, 13:48
Official
Good Afternoon Yolanda,
Thank you so much for bringing this to my attention. I am immensely sorry for the frustration caused as this is certainly not how we do things.
Tiffany will give you a call shortly to confirm what went wrong and have your amendments sorted for you.
Have a lovely day,
Natasha Thysse
National Manager-Customer Care and Complaints
Thank you so much for bringing this to my attention. I am immensely sorry for the frustration caused as this is certainly not how we do things.
Tiffany will give you a call shortly to confirm what went wrong and have your amendments sorted for you.
Have a lovely day,
Natasha Thysse
National Manager-Customer Care and Complaints