KR
Kimeshinie R
1 reviews | Active since Mar 2022
02 Jan 2023, 23:37
Double debit after cancelation instruction given
I have been trying to cancel with Capital Legacy after emails instructing them to cancel and numerous calls to them, they still proceeded to double debit my account. Azia Nengwani mailed me asking why I want to cancel, I did respond however an instruction to cancel the policy means just that, cancel it. I want a refund.
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Capital Legacy's replyOfficial
04 Jan 2023, 11:11Good day Kimeshinie,
Thank you so much for reaching out, we will be sure to give you a call shortly to address and resolve your concerns.
Have a lovely afternoon,
Natasha Thysse
National Manager-Customer Care and Complaints
Thank you so much for reaching out, we will be sure to give you a call shortly to address and resolve your concerns.
Have a lovely afternoon,
Natasha Thysse
National Manager-Customer Care and Complaints
Capital Legacy's reply04 Jan 2023, 11:11
Official
Good day Kimeshinie,
Thank you so much for reaching out, we will be sure to give you a call shortly to address and resolve your concerns.
Have a lovely afternoon,
Natasha Thysse
National Manager-Customer Care and Complaints
Thank you so much for reaching out, we will be sure to give you a call shortly to address and resolve your concerns.
Have a lovely afternoon,
Natasha Thysse
National Manager-Customer Care and Complaints