mM
mmabatho M
1 reviews | Active since Jan 2015
28 Feb 2025, 16:55
Don't want to cancel
Since last year in November I've been trying to cancel my policy. I called and they say it's still in process but I never get feedback. And when I call again, I must start all over with the closure which never takes effect. So I must just keep paying for something I don't want anymore
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Capital Legacy's replyOfficial
03 Mar 2025, 08:49Hi there Mmabatho ,
My sincerest apologies for the lack of service you have experienced this far.
This is certainly not the level of service we aim to provide, rest assured we will further investigate this matter to ensure it receives the urgent attention it deserves.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
My sincerest apologies for the lack of service you have experienced this far.
This is certainly not the level of service we aim to provide, rest assured we will further investigate this matter to ensure it receives the urgent attention it deserves.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
Capital Legacy's reply03 Mar 2025, 08:49
Official
Hi there Mmabatho ,
My sincerest apologies for the lack of service you have experienced this far.
This is certainly not the level of service we aim to provide, rest assured we will further investigate this matter to ensure it receives the urgent attention it deserves.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
My sincerest apologies for the lack of service you have experienced this far.
This is certainly not the level of service we aim to provide, rest assured we will further investigate this matter to ensure it receives the urgent attention it deserves.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader