MN
Marike N
1 reviews | Active since Nov 2018
02 Sept 2021, 18:27
Don't join Capital legacy
If I could give 0 I would I did a complaint on the 17 July I got a few phone calls telling me how they will assist me, until today I have not received the document my husband passed away in March and I still have not even started with the estate because of capital legacy its a disgrace
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Replies (2)0
Replies (2)
Capital Legacy's replyOfficial
03 Sept 2021, 08:50Good Morning Marike,
I am immensely sorry for your loss and any frustration added during this time.
Thank you for bringing this to my attention, I am looking into this personally and will provide you with feedback as soon as possible.
I will also be giving you a call shortly.
Have a lovey weekend,
Natasha Thysse
National Manager - Customer Care
I am immensely sorry for your loss and any frustration added during this time.
Thank you for bringing this to my attention, I am looking into this personally and will provide you with feedback as soon as possible.
I will also be giving you a call shortly.
Have a lovey weekend,
Natasha Thysse
National Manager - Customer Care
Capital Legacy's reply03 Sept 2021, 08:50
Official
Good Morning Marike,
I am immensely sorry for your loss and any frustration added during this time.
Thank you for bringing this to my attention, I am looking into this personally and will provide you with feedback as soon as possible.
I will also be giving you a call shortly.
Have a lovey weekend,
Natasha Thysse
National Manager - Customer Care
I am immensely sorry for your loss and any frustration added during this time.
Thank you for bringing this to my attention, I am looking into this personally and will provide you with feedback as soon as possible.
I will also be giving you a call shortly.
Have a lovey weekend,
Natasha Thysse
National Manager - Customer Care
Capital Legacy's replyOfficial
06 Sept 2021, 11:22Hi there Marike,
I hope you are well.
I believe Jean contacted you last week to confirm that all the necessary documents were sent through to the relevant party during the month of August and has been closed on our side.
Should you need any further assistance, please do let me know.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
I hope you are well.
I believe Jean contacted you last week to confirm that all the necessary documents were sent through to the relevant party during the month of August and has been closed on our side.
Should you need any further assistance, please do let me know.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
Capital Legacy's reply06 Sept 2021, 11:22
Official
Hi there Marike,
I hope you are well.
I believe Jean contacted you last week to confirm that all the necessary documents were sent through to the relevant party during the month of August and has been closed on our side.
Should you need any further assistance, please do let me know.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
I hope you are well.
I believe Jean contacted you last week to confirm that all the necessary documents were sent through to the relevant party during the month of August and has been closed on our side.
Should you need any further assistance, please do let me know.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care