HS
H S
1 reviews | Active since Feb 2017
22 Nov 2022, 09:47
Do you want to leave your family in Capital Legacy's hands???
The Capital Legacy saga continues!! Imagine the horror that ones family will have to go through with this company if you pass!!! Just no response, and all i need is my debit order date to change. Seems like the only way one gets Capital Legacy to attend to a query is to complain on social media.....
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Replies (2)HS
H S's updateReviewer Update
23 Nov 2022, 08:37No response, Capital Legacy has serious problems if you ask me!!
HS
H S's update23 Nov 2022, 08:37
Reviewer Update
No response, Capital Legacy has serious problems if you ask me!!
Capital Legacy's replyOfficial
23 Nov 2022, 10:59Hi Herm****
Thank you for bringing this to my attention, I am immensely sorry for the frustration caused as we continuously strive to better our clients' journey.
Tiffany from my team will give you a call shortly to address and resolve your concerns.
Have a lovely day.
Natasha Thysse
National Manager - Customer Care and Complaints
Thank you for bringing this to my attention, I am immensely sorry for the frustration caused as we continuously strive to better our clients' journey.
Tiffany from my team will give you a call shortly to address and resolve your concerns.
Have a lovely day.
Natasha Thysse
National Manager - Customer Care and Complaints
Capital Legacy's reply23 Nov 2022, 10:59
Official
Hi Herm****
Thank you for bringing this to my attention, I am immensely sorry for the frustration caused as we continuously strive to better our clients' journey.
Tiffany from my team will give you a call shortly to address and resolve your concerns.
Have a lovely day.
Natasha Thysse
National Manager - Customer Care and Complaints
Thank you for bringing this to my attention, I am immensely sorry for the frustration caused as we continuously strive to better our clients' journey.
Tiffany from my team will give you a call shortly to address and resolve your concerns.
Have a lovely day.
Natasha Thysse
National Manager - Customer Care and Complaints
