SS
Seshnee S
1 reviews | Active since Oct 2012
20 Jun 2022, 09:29
Do not use this company
DO NOT USE this company. It’s been 26months and our very very simple estate has yet to be finalised. The communication and follow ups are below my expectations of a company that should be keeping you abreast throughout the process.
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Capital Legacy's replyOfficial
24 Jun 2022, 11:15Good Morning Seshnee,
Please accept my apologies for the frustration caused as we firmly believe in and strive for ongoing communication throughout any journey with Capital Legacy. Of course there are many reasons that an Estate can/would be delayed, I'll definitely look into the matter and provide you with sufficient feedback as soon as possible.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care and Complaints
Please accept my apologies for the frustration caused as we firmly believe in and strive for ongoing communication throughout any journey with Capital Legacy. Of course there are many reasons that an Estate can/would be delayed, I'll definitely look into the matter and provide you with sufficient feedback as soon as possible.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care and Complaints
Capital Legacy's reply24 Jun 2022, 11:15
Official
Good Morning Seshnee,
Please accept my apologies for the frustration caused as we firmly believe in and strive for ongoing communication throughout any journey with Capital Legacy. Of course there are many reasons that an Estate can/would be delayed, I'll definitely look into the matter and provide you with sufficient feedback as soon as possible.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care and Complaints
Please accept my apologies for the frustration caused as we firmly believe in and strive for ongoing communication throughout any journey with Capital Legacy. Of course there are many reasons that an Estate can/would be delayed, I'll definitely look into the matter and provide you with sufficient feedback as soon as possible.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care and Complaints