NW
Nicole W
1 reviews | Active since Aug 2018
03 May 2022, 07:44
DO NOT USE THESE PEOPLE - TOTALLY ***********!
Never showed up for first appointment, went through everything on 2nd appointment, they sent me a generic version and asked me to sign. I then emailed them saying there are many amendments that need to be made, no response. I never signed the will and asked them to cancel. For 2 months they still deducting money from my account.
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Capital Legacy's replyOfficial
03 May 2022, 09:31Good Morning Nicole,
Thank you for bringing this to my attention, I am immensely sorry for the frustration caused.
I am investigating the matter and will provide you with feedback as soon as possible.
Please leave this with me.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care and Complaints
Thank you for bringing this to my attention, I am immensely sorry for the frustration caused.
I am investigating the matter and will provide you with feedback as soon as possible.
Please leave this with me.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care and Complaints
Capital Legacy's reply03 May 2022, 09:31
Official
Good Morning Nicole,
Thank you for bringing this to my attention, I am immensely sorry for the frustration caused.
I am investigating the matter and will provide you with feedback as soon as possible.
Please leave this with me.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care and Complaints
Thank you for bringing this to my attention, I am immensely sorry for the frustration caused.
I am investigating the matter and will provide you with feedback as soon as possible.
Please leave this with me.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care and Complaints