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Debbie O
1 reviews | Active since Mar 2017
07 Jun 2023, 10:24
Dishonest handling of Estate documentation
Captial Legacy blocked mine and my Husbands email address when we queried how my Father-in-law signed his Last Will and Testament 2 days after his death. We requested a death certificate and were told that they are not mandated to speak to us and blocked us. Husband is a beneficiary on the original will. I believe a company would only do this if there was something to hid. A bit of a childish act from an apparent Established Professional company. Definitely appears to be foul play on their part and with their relationship with the Masters Office.
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Replies (1)Capital Legacy's replyOfficial
07 Jun 2023, 11:11Hi Debbie,
Thank you so much for reaching out, we will be sure to give you a call shortly to address and resolve your concerns.
Have a lovely afternoon,
Natasha Thysse
National Manager - Customer Care and Complaints
Thank you so much for reaching out, we will be sure to give you a call shortly to address and resolve your concerns.
Have a lovely afternoon,
Natasha Thysse
National Manager - Customer Care and Complaints
Capital Legacy's reply07 Jun 2023, 11:11
Official
Hi Debbie,
Thank you so much for reaching out, we will be sure to give you a call shortly to address and resolve your concerns.
Have a lovely afternoon,
Natasha Thysse
National Manager - Customer Care and Complaints
Thank you so much for reaching out, we will be sure to give you a call shortly to address and resolve your concerns.
Have a lovely afternoon,
Natasha Thysse
National Manager - Customer Care and Complaints
