1 reviews | Active since Nov 2024
Disappointed
I was suggested by my broker to join capital legacy and a few months ago suggested to my mother, sister and brother to join capital legacy. In the meantime my mother passed away and then our troubles started because they reacted very slow and after writing two letters of demand they simply rescind as executor. My mother wanted her property to be sold and the money to be divided between our six children, but capital legacy decided to put in exstra clause with give some of the children the opportunity to have the property in a trust . This wasn't discuss with there agent at all. My thinking is that capital legacy trays to capitalise on the estate. Now they have stuffed up the will and we have to appoint a nother executor to firstly tray to save our situation. I in the meantime read through my own will and saw the same clause that I didn't discuss with them. According me the are really not worth the time and money. They are building there own legacy.
Thank you for bringing your concerns to our attention, please accept our apologies for any frustration caused, we will certainly look into this and provide you with feedback.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
Thank you for bringing your concerns to our attention, please accept our apologies for any frustration caused, we will certainly look into this and provide you with feedback.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
We will carefully review the details of your complaint and gather all the necessary information surrounding the matter.
We will carefully review the details of your complaint and gather all the necessary information surrounding the matter.
Thank you for sharing your concerns regarding the handling of your mother's estate and the property in question. We understand that this is a sensitive and complex matter, and we appreciate your willingness to express your thoughts.
At Capital Legacy, we take our fiduciary duties seriously and strive to act in the best interests of our clients and their beneficiaries. However, we acknowledge that disagreements can arise, we will forward your concerns to the relevant department for review and resolution.
Thank you for sharing your concerns regarding the handling of your mother's estate and the property in question. We understand that this is a sensitive and complex matter, and we appreciate your willingness to express your thoughts.
At Capital Legacy, we take our fiduciary duties seriously and strive to act in the best interests of our clients and their beneficiaries. However, we acknowledge that disagreements can arise, we will forward your concerns to the relevant department for review and resolution.
