CB
Carol B
1 reviews | Active since Aug 2022
05 May 2025, 09:48
Disappointed and digusted
I am starting to think that capital legacy is a ****. They have been deducted money from my persal since January or February without my consent. Even after many communication that was sent to them, they still continue. I am very disappointed and regret requesting a quotation from them.
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Capital Legacy's replyOfficial
05 May 2025, 11:57Hi Carol,
Thank you for reaching out to share your concerns. We deeply regret that your recent experience with us did not meet the standard of service and support you rightfully expected. Please accept our sincere apologies for the dissatisfaction and frustration this has caused.
Rest assured we will further investigate this matter to ensure it receives the urgent attention it deserves as we want to assure you that we are committed to resolving this issue in a fair and transparent manner.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
Thank you for reaching out to share your concerns. We deeply regret that your recent experience with us did not meet the standard of service and support you rightfully expected. Please accept our sincere apologies for the dissatisfaction and frustration this has caused.
Rest assured we will further investigate this matter to ensure it receives the urgent attention it deserves as we want to assure you that we are committed to resolving this issue in a fair and transparent manner.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
Capital Legacy's reply05 May 2025, 11:57
Official
Hi Carol,
Thank you for reaching out to share your concerns. We deeply regret that your recent experience with us did not meet the standard of service and support you rightfully expected. Please accept our sincere apologies for the dissatisfaction and frustration this has caused.
Rest assured we will further investigate this matter to ensure it receives the urgent attention it deserves as we want to assure you that we are committed to resolving this issue in a fair and transparent manner.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
Thank you for reaching out to share your concerns. We deeply regret that your recent experience with us did not meet the standard of service and support you rightfully expected. Please accept our sincere apologies for the dissatisfaction and frustration this has caused.
Rest assured we will further investigate this matter to ensure it receives the urgent attention it deserves as we want to assure you that we are committed to resolving this issue in a fair and transparent manner.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader