Delay in reply and refund
Awaiting refund on cancelled policy. No response from administrators or consultants
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Replies (2)
Capital Legacy's replyOfficial
03 Nov 2021, 22:15Hi there Sharief,
Thank you for bringing this to my attention.
I am looking into the matter and will provide you with feedback as soon as possible.
Have a lovely evening,
Natasha Thysse
National Manager - Customer Care and Complaints
Thank you for bringing this to my attention.
I am looking into the matter and will provide you with feedback as soon as possible.
Have a lovely evening,
Natasha Thysse
National Manager - Customer Care and Complaints
Capital Legacy's reply03 Nov 2021, 22:15
Official
Hi there Sharief,
Thank you for bringing this to my attention.
I am looking into the matter and will provide you with feedback as soon as possible.
Have a lovely evening,
Natasha Thysse
National Manager - Customer Care and Complaints
Thank you for bringing this to my attention.
I am looking into the matter and will provide you with feedback as soon as possible.
Have a lovely evening,
Natasha Thysse
National Manager - Customer Care and Complaints
's updateReviewer Update
15 Nov 2021, 10:47My query was more than resolved. Justin Grobler went out his way to accommodate my request. Exceptional service received from him. Thank you
's update15 Nov 2021, 10:47
Reviewer Update
My query was more than resolved. Justin Grobler went out his way to accommodate my request. Exceptional service received from him. Thank you