Capital legalcy gives runner around to pay me

Sorry but I don't love the process of capital legalcy, I canceled the policy on the 2nd day because the process is too much, one ends up doing business for them, we have sign, scan, give it back, that you busy... Canceled 2nd day guess what money was deducted yet I told them I don't want it but still. They debited from my play slip, without my consent... Capital legalcy is the to benefit themselves and not help people